Support

Questions and technical support.

Contact NELOEX about this website, a development project, or how we handle your information.

Technical questions

Help us understand the issue.

For a website or software issue, include the details that apply to your request:

The page address, project name, or software version.
Your device, operating system, and browser.
What happened and the steps that led to the issue.
Any error message you saw.

Do not send passwords, full payment card details, or unrelated personal information. If you email a screenshot, remove personal information that is not needed to explain the issue.

Get in touch

Contact NELOEX.

Use our contact form or email us. Messages submitted through the form receive a reference number so you can identify your enquiry in any follow-up.

support@neloex.com

Open the contact form

For questions about personal information, choose “Privacy question” in the contact form or put “Privacy enquiry” in your email subject.

Read our Privacy Policy

Enquiry topics

Send your message to the right place.

Development projects

Tell us about the software, application, game, or integration you are discussing. Include the context and the question you would like us to address.

Project enquiry

Privacy requests

Ask about information you have submitted through this website or by email, or request access to or correction of your information.

Privacy enquiry

General enquiries

For partnerships, press questions, or other enquiries about NELOEX, use our contact form.